Culture 

Earn respect - daily. Everything we do for our customers, partners, and internally is driven by this simple premise.

Ben Henkels founded the company in late 2001 after "quitting" the telecom industry twice due to the lack of personal customer attention. The goal was to create a company that is driven by its customer needs not company quotas and month over month sales production. The fact that we are still here and growing without ever taking investment capital is all the verification we need to keep going. We love what we do and our customers are our friends. It is personal and we want it this way.

  Join Us  

Providers:
We represent many service providers through our communication brokerage services. If you are interested in your services being represented in a professional, knowledgeable and consultative manner through us, please contact us. It is important to note we can not represent everyone. We only want to represent the best in the business.

Sales Agencies:
As a broker, we have a lot of services to offer customers and we have an independent agent program that allows you to sell these services to your customers with our support. We provide competitive commissions for qualified agents. To learn more please contact us.

Job Seekers:
We may not always openly hire but are generally always able to add the right person to the team. Feel free to submit your resume and qualifications but we do not promise anything except that we will keep it on file for up to a year if we need someone with your skills and experience.

  Our Team  

Founder/Principal:
Ben Henkels (CTP, CWNP) has been in the communication industry for over 10 years and founded the company in late 2001. He has had successful tenures as an independent consultant, a VP for an ISP/CLEC in the late 90s, and a top performing sales rep for a national telecommunication carrier. He is a self-admitted "customer service freak".
View Ben's LinkedIn profile

Telecom Manager:
Susan Benjamin has worked as a telecommunication account manager for over 8 years, including GST Telecom and McLeodUSA. Her passion for our customers is not measurable anymore and her personality makes her one of the best account managers in the business (the degree in interpersonal communication helps of course).
View Susan's LinkedIn profile

IT Manager:
Marc Schroeder (N+, MCP) has over 15 years of experience in information systems. His background includes call center set-up and systems management, database development, and system administration. His programming language skills include C++ and Visual Basic.
View Marc's LinkedIn profile

News & Events

● Communication Management Partners is awarded an Idaho Public Works project to build a campus wide wireless network for North Idaho College.

● Communication Management Partners announces an improved outsourced IT management service suite: Smooth-IT™

● Ben Henkels is named co-chair of Agent Advisory Board in the Technology Channel Association.

● Based on customer demand, we now offer multiple off-site data back up and business continuity solutions. When did you test your last file restore....?

● Communication Management Partners helped charter the Technology Channel Association.

● Ben Henkels is named to Phone+ national advisory board.

● Communication Management Partners adds WLAN partners and welcomes BlueSocket, Colubris, and Trapeze Networks to enhance wireless solutions for the education, healthcare, and enterprise markets.

● Communication Management Partners signs Professional Services Agreement with a power utility for consulting services.

● Communication Management Partners expands service provider partners to over 50 nationwide.

● Saranac Building in Spokane, WA goes online. This facility is LEED platinum certified with a custom communication system design and implementation by Communication Management Partners.

● Communication Management Partners signs Professional Services Agreement with a NYSE traded company for consulting and service evaluations.